FAQ

We ship to Europe and worldwide, except for Great Britain and the USA.
Delivery times vary by location. For Europe, it typically takes 7-12 business days. International shipments outside Europe can take 10-20 business days.
Shipping costs depend on the destination and the size of the order. Detailed shipping rates are provided at checkout.
Yes, we offer free shipping on orders over a certain amount. Please check our website for the current free shipping threshold.
Once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order on our website.
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Important: Please do not return items at your own expense to the address on the shipping label or return label, that is not our return address and will affect your return process. Please contact our customer service to initiate a return.
To initiate a return, please contact our customer service team with your order number and reason for return. They will provide you with instructions and a return shipping label.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We accept major credit cards and other secure payment methods as listed at checkout.
You can reach our customer service team via email at info@plusshwear.com .
Yes, we offer seasonal promotions and discounts. Sign up for our newsletter to stay updated on the latest offers.
We are committed to sustainability and use eco-friendly materials whenever possible.
We have a detailed size guide on our website to help you find the perfect fit.
If your order arrives damaged or defective, please contact our customer service immediately with photos of the issue. We will arrange a replacement or refund.
At this time, we do not offer custom or personalized items, but we have a wide range of styles and sizes to suit your needs.